30-Day Return Window

Items must be unused, in original packaging, and returned within 30 days of delivery.

Free Returns on Defective Items

Received a defective or wrong item? We cover the return shipping cost.

Return Eligibility

Eligible for Return

Standard products in original, unopened packaging
Items with manufacturing defects
Incorrect items shipped by WireNPower

Non-Returnable Items

Custom-cut wire and cable (cut to length orders)
Custom wire harness assemblies
Clearance items marked as "Final Sale"

How to Return an Item

1

Contact Support

Email us to request a return.

2

Get RMA Number

We'll provide a Return Merchandise Authorization number.

3

Ship Item Back

Pack the item securely and include the RMA number.

4

Receive Refund

Refund processed to your original payment method.

Refund Timing

Once we receive your returned item and verify its condition, refunds are typically processed within 5 – 10 business days. The refund will be credited to your original payment method. Please allow an additional 2-3 business days for the credit to appear on your statement.

Need to Start a Return?

Our support team is ready to help. Contact us to get your RMA number and start the process.

Contact Support Help Center